Disclaimer and limitation of liability
The Arctic Selection website is provided on an “as is” basis, without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchant ability, fitness for a particular purpose, title, and non-infringement. Arctic Selection does not represent or warrant that materials on this website are accurate, complete, reliable, current, or error-free. Arctic Selection does not represent or warrant that this website is free of viruses or other harmful components.
Children are not eligible to make purchases on our site, and we ask that minors (under the age of 18) do not submit any personal information to us. Minors may only make purchases under the supervision of their parents or guardians. We are not responsible for minors using their parents' credit card.
In no event shall Arctic Selection be liable for any direct, special, indirect, or consequential damages or any other damages of any kind, including, but not limited to, loss of use, loss of profits, or loss of data, whether in an action in contract, tort (including, but not limited to, negligence), or otherwise, arising out of or in any way connected with the use of this website or the materials contained on, or accessed through, this website.
Prices, taxes and customs duties
Our prices are stated as export prices without applicable customs and tax fees such as sales tax, VAT, import duties except when specifically stated.
Arctic Selection operates from Iceland which is a member country of the European Economic Area. This means that Iceland is not part of the EU tax zone and that purchases from Arctic Selection that are delivered by post or other delivery service to recipients in EU countries or any other country are charged as exports without VAT.
The buyer may need to pay duties and taxes when receiving the purchase according to the rules of the relevant country.
Only in sales that are delivered within Iceland does Arctic Selection collect VAT in accordance with Icelandic regulations, irrelevant of the nationality of the person receiving that delivery.
Product delivery and returns
Delivery times are estimates and are dependent on the service of the delivery service used. The delivery times given are estimates, but may vary between products and destinations. Customers who have specific delivery requirements, such as required delivery dates, must contact us at Arctic Selection before placing the order.
The shipping charges cover delivery of normal parcel post service for pickup at the post office that is relevant for the shipping address given in the order. Any additional service costs, import duties, as well as import regulations, are the responsibility of the buyer.
If the delivery is delayed beyond the estimated delivery time, or if you have any other delivery related questions, please e-mail us at Arctic Selection.
If you are not fully satisfied with a product that you have purchased from Arctic Selection you may return it within 60 days for a full refund of the product price. You must pay for the shipping of the returned item to us and we will not refund the shipping cost of the original order as we cannot reclaim that from the shippers.
If you wish to return an item, please contact us before you send. We cannot guaranty that returned items are correctly delivered to us by the shippers, so we recommend you purchase shipping with a tracking service.
If the product you purchased is defected, we will refund it in full and the shipping costs as well, but you must contact us before sending and send us a picture or other information showing that the product is defected. We can, at our choice, decide if and how we want the product to be shipped back to us for inspection or use or have it destroyed by the receiver. If we ask for the product to be shipped back, you must pay for the shipping and we will then reimburse the amount of the product and all shipping costs once we have received it.
Damages that may happen during delivery after we have delivered the goods to the delivery service are the responsibility of that service and the customer should contact them directly.
Orders can be partially or fully cancelled by sending email to Arctic Selection referencing the order number.
Any order that is cancelled within 2 hours of placement will be fully refunded by reversing the payment. Orders cancelled later but before shipping will be refunded but we retain the right to withhold up to 20% of the item price to cover possible expenses.
Orders for made-to-order items such as wool clothing can be cancelled before shipping for repayment of 70% of the item price since the item will have to be completed and then sold at discount.
Orders that have been shipped cannot be cancelled and must be handled as returns.
We collect information about you for two reasons: first, to process orders and second, to provide you with the best possible service. The type of information we will collect from you is limited to: your name, address, phone number, e-mail address, and order details.
We will only use your e-mail address when we are confirming your order, notifying you of changes or updates to the site or announcing Arctic Selection “Special Offers.” You will be given an option to have your e-mail address removed from our mailing lists. We assure you that your e-mail address will not be made available to other companies. Order details will only be used in the aggregate for internal analysis and not be made available to other companies.
The Arctic Selection site may contain links to other sites that are relevant to our products and services. Arctic Selection is not responsible for the privacy practices or the contents of those sites.
Please refer to the Secure payment page.
Copyrights and trademarks
All logos, graphics, design, text, and any other fields on the Arctic Selection website are proprietary and protected by Icelandic and/or international copyright and trademark laws and regulations. You may electronically copy or hard print portions of the website as part of your ordering process or for distributing information about the Arctic Selection website. Any other use of the website materials is prohibited without prior permission from Arctic Selection.
Governing law and jurisdiction
The Arctic Selection web store is legally registered as Midran ehf, Skogarlundur 12, 210 Gardabaer, Iceland. Midran ehf is an Icelandic operation that operates under Icelandic law under the legal jurisdiction of the district court of Reykjanes, Iceland. Any dispute resulting from the use of the Arctic Selection website content and its services must be resolved accordingly.
This Online store was created using Prestashop Shopping Cart Software.